General Conditions of use and online sale

General Conditions of use and online sale


This document sets the legal terms and conditions that use of the site of SSD arl Città di Campobasso (hereinafter referred to as “Campobasso Calcio”) –

By using this website, you are consenting to be bound by these Terms and our Data Protection Policies. All purchases of products made through Campobasso Calcio are governed by these general conditions, as well as other provisions and operating instructions contained in the site, which are considered equally accepted.In case of conflict between the provisions of the aforementioned provisions and operating instructions and what is contained in the general conditions, the latter prevail.

We invite each buyer to read carefully these general conditions.
Owner of the official website store
Registered office: contrada Selvapiana SNC
86100 Campobasso – Italy
P.iva/C.f. 017206110706
REA CB 130739 – Cap. Soc. € 10.000,00 i.v.

Campobasso Calcio retains the discretion to change, at any time and without notice the contents of the site (eg prices, photos).Any changes made will be valid from the day they are published.


These General Conditions of Sale govern the relationship between the seller and the customer with regard to the purchase of products made through this site. For anything not expressly governed by these General Conditions of Sale, please refer to the provisions of Legislative Decree 6 September 2005, n. 206 and the applicable discipline of the Civil Code.

The customer can purchase products in the electronic catalog, illustrated in detail in the individual product sheets.

In order to have access to our sales service, it is necessary to:
Be eligible to legally enter into binding contracts.
Be able to legally enter into binding contracts.
Have a valid email address.
Have a valid certification and payment device.

The receipt by the Seller of the Order Confirmation, complete in all its parts, transmitted by the Customer by electronic transmission, determines the conclusion of the Contract. With the conclusion of the Contract, the Seller undertakes to supply the customer with the products, according to the terms and conditions provided for in these General Conditions of Sale, without prejudice to the right not to proceed with orders against subjects who do not give sufficient guarantees of solvency. The Customer, by sending the Order Confirmation, unconditionally accepts and undertakes to observe in his relations with the seller the provisions contained in these General Conditions of Sale as well as further information contained in the web pages of the Site. The amount of the order will be charged to the payment device at the time of purchase. The SHOP area of the site may be subject to promotions and discounts in some periods of the season.


The images on the site are for representative purposes only, normally correspond to the product, however Campobasso Calcio offers no guarantee as to the exact correspondence of the proposed image.
All product prices are clearly indicated on the Site and are inclusive of VAT only.

They do not include any additional and different taxes, duties or taxes provided for by the relevant applicable legislation, such as those provided for import. Where necessary, the Customer must therefore arrange for customs clearance of imports and pay any duties and taxes (other than VAT) that may be due in the importing country.

Any unavailability of products will be communicated to you at the time of your purchase request.


Payments for Purchase Agreements stipulated through the Site can be made through PayPal or Bank Transfer.

The Paypal circuit allows you to pay with:
Visa credit card
MasterCard credit card
American Express Credit Card
Carta Aura credit card
Discover Credit Card
PayPal Prepaid Card
PayPal account

It is not possible to pay with cash on delivery and with PayPal recharges.

If the customer proceeds to the purchase of products, the financial data will be forwarded to the reference institution, which through encrypted protocol will ensure the confidentiality of data, will immediately verify the validity of the data and charge the total amount to each purchase contract immediately.

The Seller reserves the right to ask the Customer for additional information at any time (e.g. the landline telephone number) or to send a copy of documents proving the ownership of the credit card used to complete the Purchase Agreement. If the Customer fails to send the requested information or additional documentation, the Seller reserves the right to not accept the order or to withdraw from the completed Purchase Agreement, notifying the Customer at the same time at the e-mail address indicated by the latter.


The customer can choose to pick up the purchase at the Store located in Campobasso in Corso Vittorio Emanuele II, 57/59 or request shipment home. In case of request for shipment by express courier, the same is normally carried out within 3 working days of receipt of payment by the SSD arl Città di Campobasso. Short delays are possible due to the accumulation of orders and disposal following the date of receipt. The shipment is made by courier. The forms and times of delivery vary according to region/country and will be promptly communicated to the customer.

The relative rates are specified below:

DELIVERY TIME from 1 to 3 working days

For foreign countries the cost of shipping will be displayed directly in the platform at the time of purchase. SSD ARL CITTA’ DI CAMPOBASSO reserves the right to verify the amount of the shipment and promptly notify the customer in case of problems.
For goods shipped outside the European Union may be required to pay customs duties by the competent authorities. This cost, not foreseeable at the time of sending, is in any case always and in any case charged to the customer and must be adjusted to the customs clearance of goods at the country of destination or at the time when it is requested by the competent authorities. The SSD ARL CITTA’ DI CAMPOBASSO will not make refunds of any kind in case of abandonment or destruction of the shipment for non-payment of customs duties. For information on the amount of duties and taxes, if any, and how to clear goods through customs, it is advisable to contact the competent Customs Offices of the country of destination.

Traceability: The customer will receive an email from the courier, with a link containing the history of his shipment.
Stocks: Two delivery attempts are made, after which the package goes into storage.

Therefore we invite you not to place orders if you are not sure to be able to withdraw personally (or through your delegate) the package on its arrival or from the place of storage. In the moment in which the package will go in stock it will be Your premise to withdraw the goods near the center of the courier indicated on the communication that will be sent to you. When sending the order request, please fill in the following fields in detail: telephone number and destination of the goods and any delivery times. Specify the exact shipping address and recipient / company name, otherwise we will not be responsible and any additional shipping costs will be charged to the customer. In case of failure to collect, unless proven negligence of the courier, Campobasso Calcio reserves the right not to process orders if they come from customers who have refused previous packages.
Campobasso Calcio is not responsible for any delay nor is considered responsible for damage and / or loss after the shipment has been entrusted to the courier.


Transactions that occur through the online store of the site Campobasso Calcio are implemented by the directives of art. 52 of Legislative Decree no. 206/2005 as amended by Legislative Decree no. 21/2014. The consumer has the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the goods. In order to exercise the right of withdrawal, you must inform the seller, by email to, of your decision to withdraw from this contract by means of an explicit statement (e.g. letter sent by post or email). In order to meet the withdrawal deadline, it is sufficient for you to send the notice of withdrawal before the deadline.

Effects of cancellation
If you withdraw from this contract, you will be refunded all payments you have made to us, without undue delay and in any case no later than 14 days after the return of the goods. These refunds will be made using the same means of payment that you used for the initial transaction; Refunds may be suspended until receipt of the goods or until the consumer demonstrates that he/she has returned the goods, whichever comes first.

Shipping costs for products returned within the period of 14 days are the responsibility of the customer, as well as the risks associated with returning the material.

In any case, the Customer will forfeit the right of withdrawal in cases where the seller ascertains that:
the returned product and/or its accessories, and/or its packaging are not intact;
the product is missing its outer packaging and/or its original inner packaging;
the product is missing elements integral to the same and/or accessories.

In case of forfeiture of the right of withdrawal, the seller will return to sender the product purchased, charging the same additional shipping costs and, where already refunded, the price of the product.

Exclusions to the recess
The products packaged customized at the request of the customer (exemple: game jerseys to which you are asked to apply number and/or name), as provided by art. 59 of the Consumer Code, can not be replaced or refunded.

The address to return products is:
Campobasso Store
Corso Vittorio Emanuele II° – n.57/59 – 86100 Campobasso – Italy


All trademarks (registered and unregistered), as well as any and every work of genius, distinctive sign or name, image, photograph, written or graphic text and more generally any other intangible asset protected by laws and international conventions on intellectual property and industrial property reproduced on the Site remain the exclusive property of Campobasso Calcio, without the access to the Site and/or the conclusion of the Purchase Agreement giving the customer any right over them. Any use, even partial, of the same is prohibited without the prior written authorization of Campobasso Calcio in favor of which are reserved, exclusively, all rights.


All communications or complaints of the customer against Campobasso Calcio in relation to contracts of purchase must be sent by mail:


For the regulation of the processing of personal data by Campobasso Calcio refer to the area specifically dedicated Privacy Policy.


Users who visit the pages of the site agree to submit to the jurisdiction of Italian law.
For any dispute concerning the validity, execution or interpretation of the contract and its effects will be competent
a) the Court of the place of residence or domicile of the Customer, if the Customer is a consumer and is resident or domiciled in Italy;
b) exclusively the Court of Campobasso, in any other case.